• We have a minimum order value of £36, with free delivery on orders over £75. 
  • Our orders are dispatched twice a week on Mondays and Thursdays, on an overnight delivery service, and should arrive at your address on Tuesday or Friday.
  • Delays are occasionally inevitable due to unforeseen factors and we cannot be held responsible for delays outside of our control.
  • If delivery fails on the selected day, it will NOT be reattempted the next day. Under these circumstances please contact us on 
  • It is your responsibility to ensure that someone will be at the address to accept the delivery when being made.
  • Our insulated packaging will remain cool for up to 48hours. 
  • Orders are to be made by 9pm on Monday for delivery on Friday, and 9pm on Friday for delivery on Tuesday. A delivery date must be selected to process your order.
  • Any orders made after 9pm on Monday or Friday will be dispatched the following week.
  • Please make sure someone is at home to receive the delivery.

** Please note that we currently only deliver to UK Mainland and Scotland (Excluding Highlands).

Please refer to our Terms of Service for further information.